Novum Energy

The Challenge

Novum Energy has always maintained a steady climb in its respective market and, in recent times, has managed to expand exponentially. However, with this growth, it faced significant challenges related to managing its global IT infrastructure and ensuring the security of its operations.

The company’s rapid growth meant that it had to continuously adapt to new cybersecurity threats while maintaining operational efficiency across its diverse locations. With a limited internal IT team, comprising Mitchell Kinard, Information Technology Manager at Novum Energy, and another technician in Mexico, the need for an integrated and effective security solution became paramount.

The logistical complexities of dealing with multiple remote offices and the increasing threats in the cyber landscape necessitated a strategic approach to IT management and security.

The Solution

To address these challenges, Novum Energy turned to Kaseya’s comprehensive suite of IT security solutions. The implementation of Kaseya’s VSA platform marked a significant step in enhancing the company’s IT capabilities. The VSA platform offered a unified interface for managing and securing IT operations, which was crucial for a company with global reach and varied operational needs.

One of the key components of the solution was the integration of Datto EDR (Endpoint Detection and Response) and RocketCyber, a powerful managed security operations center (SOC) service. These tools provided Novum Energy with real-time threat detection and response capabilities, ensuring immediate action against potential security breaches. The comprehensive monitoring and reporting features of RocketCyber allowed Mitchell and his team to maintain full visibility over their entire network, which enhanced their ability to preemptively address security issues.

The deployment of Graphus, Kaseya’s automated email security solution, further played a critical role in protecting Novum Energy’s communications. The solution’s AI-driven threat detection helped identify and mitigate phishing attempts and other email-based attacks, which are the most common entry points for cyberthreats.

With the SOC service in place, Novum Energy’s IT team could rely on continuous monitoring and expert analysis of security events. This allowed them to focus on other critical aspects of their IT infrastructure, knowing that their cybersecurity was being handled effectively. The SOC’s proactive approach meant that potential threats were identified and addressed before they could impact the company’s operations.

Results

The implementation of Kaseya’s integrated solutions brought about transformative changes in Novum Energy’s IT operations. The company experienced significant improvements in its security posture, operational efficiency and overall IT management. The proactive monitoring capabilities of RocketCyber and Datto EDR significantly enhanced Novum Energy’s ability to detect and respond to a wide range of cyberthreats. The streamlined operations allowed the IT team to manage their resources more effectively, focusing on growth and innovation rather than firefighting security issues.

The company was also able to scale its IT operations in line with its business growth greatly. The unified platform provided by Kaseya ensured that Novum Energy could maintain a high level of security and operational efficiency across all its global locations.